Warranty Extension

Your product comes with a warranty. Sign up within 360 days of receiving your product to claim the extended warranty! Enter your Order Number & Product Model to sign up for a warranty extension.


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Your order number can be found on your purchase order/history, email, or invoice. Your order number may vary depending on which retailer you purchased your Poniie product from and will be the final evidence for register an extended warranty. Please see below for details:


Amazon : xxx-xxxxxxx-xxxxxxx (17 digits)


If you are unable to provide the order number for your product for some reasons, or if you got your product as a gift, please contact Customer Support via support@poniie.com, attaching your full name as well as a picture of your product.